// Legal

Recurring Payment
Terms.

Supplementary to our Terms of Service.

Last updated: June 2026

Note
These terms are supplementary and do not replace the General Terms of Service. General terms available at /terms-of-service.
1

Definitions

  • →Service Provider: Oblik s.r.o. (Registration ID: 56275447)
  • →Customer: Individual or legal entity who signs an agreement with Oblik
  • →Recurring Payment: Automatic debit of your credit card at an agreed frequency
  • →Service: Software maintenance, consulting retainer, or SaaS subscription
2

Initiation

Recurring payments can only be activated when:

  • →There is a written agreement (email is sufficient)
  • →You provide explicit consent in writing
  • →The amount, frequency, and duration are clearly defined
3

Amount & Frequency

  • →Amount is fixed as stated in your agreement (e.g., €500/month)
  • →Frequency: Monthly (default), quarterly, or annual
  • →Currency: EUR
  • →Billing Date: Agreed day of the month (e.g., 1st or 15th)
4

Notifications

You will receive:

  • →7-day advance notice before each payment (email)
  • →Confirmation after successful payment (email with transaction details)
  • →Failure notice if your card is declined
5

Cancellation & Changes

To Cancel: you may cancel at any time, for any reason — contact [email protected] with your cancellation request. Effective starting the next billing cycle. No early termination fees.

To Modify: change amount, frequency, or date — email us. New terms apply from the next billing cycle.

6

Failed Payments

If automatic debit fails:

  1. 1.You will be notified by email (same day)
  2. 2.Retry 1: Next business day at 14:00 CET
  3. 3.Retry 2: Two days after the first attempt
  4. 4.If all attempts fail → service is suspended, but your agreement remains active
7

Chargeback Policy

If you initiate a chargeback without contacting us first:

  • →Your agreement will be immediately suspended
  • →Full email communication archive will be provided to GoPay as proof of transaction authenticity
  • →Your account may be flagged for fraud investigation
8

Card Data Security

  • →Oblik never stores your card information
  • →All transactions are processed through GoPay (Worldline) — PCI DSS Level 1 certified
  • →Data is encrypted with AES-256
9

Applicability

These terms apply to all recurring transactions initiated on or after June 1, 2026.

10

Contact

Email: [email protected]
Phone: +421 919 023 326
Business hours: Monday–Friday 09:00–17:00 CET