Q.Is my card information safe?
Yes. Oblik never stores your card data. All transactions are encrypted (AES-256) and processed through GoPay (Worldline), a PCI DSS Level 1 certified payment processor. This means your information is protected under the highest EU security standards.
Q.Can I cancel my subscription at any time?
Yes, cancel anytime with no penalties. Email [email protected] with your cancellation request. Cancellation is effective immediately or at the end of your current billing cycle — you choose.
Q.What happens if my card is declined?
We'll notify you by email immediately. Our system automatically retries twice. If all attempts fail, your service is suspended but can be reactivated once you update your payment method.
Q.Where can I see all my transactions?
You receive an email receipt after every successful payment with full transaction details. For a complete transaction history, contact [email protected] and we'll provide a full report.
Q.Do you use my data for anything else?
No. We only use your payment information to process subscriptions. See our Privacy Policy for complete details about how we handle all data.